This Hub was developed to support Residential Aged Care providers delivering services to NDIS participants to meet the requirements of NDIS registration commencing December 1st 2020. ACSA and the NDIS Quality and Safeguards Commission worked in collaboration to identify and develop resources that supported residential aged care providers to meet their responsibilities.
As of the 31st December 2021 this project has come to an end. The ACSA run support line and online enquiry function is no longer available. All future questions should be directed to the NDIS Quality and Safeguards Commission on 1800 035 544 or visit their webpage NDIS participants in residential aged care.
The resources on the Support Hub will remain in place for your information, however, please be aware it will not be updated or reviewed for accuracy beyond 31st December 2021. For the most up to date information, please contact the NDIS Quality and Safeguards Commission directly.
For a full list of contacts click here: Where can I go for support?

Latest News

As of the 31st December 2021 this project has come to an end. The ACSA run support line and online enquiry function is no longer available.
The first group of RAC Providers must start their renewal by 1st September 2021. Once commenced, you will have 9 months to complete the process.
The NDIS Commission Registrar, Samantha Taylor PSM, wrote to all residential aged care registered NDIS providers on 10 May 2021, responding to a number of questions from the sector.
After 4 months in from your 1st December 2020 NDIS registration start date, track how you are progressing towards meeting your provider obligations with this Provider Checklist.
For the period from 1 December 2020 to 1 February 2021, registered RAC providers are required to ensure that workers (staff members and volunteers) in risk assessed roles have an acceptable aged care provider check ('aged care check') in accordance with the requirements of the Accountability Principles 2014.
With the new registration arrangements introduced on 1 December 2020 for Residential Aged Care providers who provide services to NDIS participants, some participants may now need a behaviour support plan.

Useful Links

NDIS Quality and Safeguards Commission

www.ndiscommission.gov.au