Welcome to your Support Hub
This Hub has been developed to support Residential Aged Care providers delivering services to NDIS participants to meet the requirements of NDIS registration commencing December 1st 2020. ACSA and the NDIS Quality and Safeguards Commission will work in collaboration to identify and develop resources that will support residential aged care providers to meet their responsibilities.
The NDIS Commission has released its transitional arrangements to guide RAC providers supporting NDIS participants with 1st December 2020 obligations. Visit the NDIS Commission webpage NDIS participants in residential aged care for further information.
The Support Hub will continue to be refreshed and updated as new information and resources become available.
For further enquiries contact us on the Support Line
Support Line: 1800 860 640
Available: Monday to Friday 9:00 am to 5:00 pm (EST).
For enquiries outside of our contact hours, please submit a support request using our online form here
Latest News
Responsibilities
On December 1st, 2020 Residential Aged Care (RAC) providers delivering services to National Disability Insurance Scheme (NDIS) participants in their facilities will transition to being NDIS registered providers.
As of this date the QSC will expect that RAC providers meet the obligations and requirements of the NDIS Act and NDIS (provider registration and practice standards) rules, 2018.
Support Services
A range of support services are available to assist Residential Aged Care providers delivering services to NDIS participants to meet obligations as at the 1st December. Support available includes:
- 1800 Support Line
- Webinars
- Facilitated Workshops
- Individualised Support Service
- Access to Resources
Resources
ACSA and the NDIS Quality and Safeguards Commission will work in collaboration to identify and develop resources that will support residential aged care providers to meet their responsibilities as at 1st December.
Resources across a range areas will be available including:
- General Information
- Code of Conduct
- Provider Registration
- Worker Screening
- Behavior Support
- Incident Management
- Reportable Incidents
- Restrictive Practices
- Complaints Management
- PRODA
The Support Hub will continue to be refreshed and updated as new information and resource become available.
Useful Links
NDIS Quality and Safeguards Commission